G2 Vendor Directory

Spiff Hub vs. SAP Engagement Cloud (formerly SAP Emarsys)

A side-by-side comparison based on G2 review data.

MetricSpiff Hub

by Spiff Create

SAP Engagement Cloud (formerly SAP Emarsys)

by SAP

Overall rating4.34.2
Review count11666
Ease of use8.88.4
Ease of setup10.07.6
Quality of support9.58.6
Meets requirements9.08.5
NPS5045.9375
Small Business27.3%24.1%
Mid-Market45.5%53.1%
Enterprise27.3%22.8%
Total page views171,440
Total LLM citations175,039

Spiff Hub

Spiff3D is a product customization platform which makes it easy for retail brands to execute mass customization ideas. Brands can use our technology to visualize products in 3D, and allow their customers to make changes to the product in real-time just by using a simple web browser. The Spiff Hub is our no-code backend where you can even self-serve and make changes to these customization experiences on the fly without the need for web development.

Pros

    SAP Engagement Cloud (formerly SAP Emarsys)

    SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.

    Pros

    • Ease of Use
    • Automation
    • Features
    • Helpful
    • Personalization
    • Intuitive