G2 Vendor Directory

Ricochet360 vs. Close

A side-by-side comparison based on G2 review data.

MetricRicochet360

by Speed to Contact

Close

by Close

Overall rating4.44.7
Review count232,124
Ease of use9.39.4
Ease of setup9.69.2
Quality of support9.19.4
Meets requirements8.89.2
NPS57.14285783.365019
Small Business36.4%79.4%
Mid-Market59.1%19.9%
Enterprise4.5%0.7%
Total page views1775,266
Total LLM citations38139,467

Ricochet360

Ricochet360 is the All-in-One Auto Dialer, CRM/Lead Management, and Marketing Automation Platform designed for both inbound & outbound agents looking for a competitive advantage by enabling them to call a new lead in one second, nurture and engage prospects throughout the entire sales process, and automate 95% of their daily workflows.

Pros

  • Lead Management
  • Easy Integration
  • Ease of Use
  • User-Friendly
  • User Experience
  • Easy Setup

Close

Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform.

Pros

  • Ease of Use
  • Helpful
  • Features
  • Simple
  • Intuitive
  • Efficiency