G2 Vendor Directory

Sortd for Gmail vs. Freshdesk Gmail Gadget for G Suite

A side-by-side comparison based on G2 review data.

MetricSortd for Gmail

by Sortd

Freshdesk Gmail Gadget for G Suite

by Freshworks

Overall rating4.34.5
Review count2021
Ease of use9.39.2
Ease of setup9.39.3
Quality of support8.49.5
Meets requirements9.19.6
NPS4564.705882
Small Business75.0%66.7%
Mid-Market15.0%23.8%
Enterprise10.0%9.5%
Total page views9057
Total LLM citations51916

Sortd for Gmail

Sortd makes sales and customer service a breeze for Gmail teams. Effortlessly manage your emails, customers, tasks and team workflow, without ever leaving your Inbox. Sortd is the world's first Business Productivity Suite for Gmail and GSuite. It has been rated as the #1 App for Gmail with 3,600+ upvotes on Product Hunt. Sortd expands beyond email and productivity and integrates across the business into Projects, Sales & CRM, Client service, Hiring, Finance and Operations.

Pros

  • Easy Setup
  • Simple
  • Setup Ease
  • Easy Access
  • Mobile Compatibility
  • Ease of Use

Freshdesk Gmail Gadget for G Suite

The Freshdesk Gmail gadget pulls up contact information, all recent tickets from this customer, gives you a complete context that you need to start working on the ticket even before you shoot out the first reply.

Pros