Sortd for Gmail vs. Freshdesk for G Suite
A side-by-side comparison based on G2 review data.
| Metric | Sortd for Gmail | Freshdesk for G Suite |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 20 | 28 |
| Ease of use | 9.3 | 8.9 |
| Ease of setup | 9.3 | 8.6 |
| Quality of support | 8.4 | 9.0 |
| Meets requirements | 9.1 | 8.8 |
| NPS | 45 | 57.692308 |
| Small Business | 75.0% | 55.6% |
| Mid-Market | 15.0% | 44.4% |
| Enterprise | 10.0% | 0.0% |
| Total page views | 90 | 104 |
| Total LLM citations | 519 | 302 |
Sortd for Gmail
Sortd makes sales and customer service a breeze for Gmail teams. Effortlessly manage your emails, customers, tasks and team workflow, without ever leaving your Inbox. Sortd is the world's first Business Productivity Suite for Gmail and GSuite. It has been rated as the #1 App for Gmail with 3,600+ upvotes on Product Hunt. Sortd expands beyond email and productivity and integrates across the business into Projects, Sales & CRM, Client service, Hiring, Finance and Operations.
- Easy Setup
- Simple
- Setup Ease
- Easy Access
- Mobile Compatibility
- Ease of Use
Freshdesk for G Suite
Freshdesk is a multi-channel customer support solution that brings helps you deliver support across channels (Phone, email, chat, social, forums and more)
- Automation
- Email Management
- Gmail Integration
- Ease of Use
- Organization
- Client Management