SolarWinds Service Desk vs. Web+Center
A side-by-side comparison based on G2 review data.
| Metric | SolarWinds Service Desk | Web+Center |
|---|---|---|
| Overall rating | 4.3 | 4.6 |
| Review count | 789 | 21 |
| Ease of use | 9.1 | 8.7 |
| Ease of setup | 8.8 | 8.7 |
| Quality of support | 9.0 | 9.3 |
| Meets requirements | 8.8 | 9.1 |
| NPS | 53.333333 | 76.190476 |
| Small Business | 8.2% | 42.9% |
| Mid-Market | 68.0% | 47.6% |
| Enterprise | 23.9% | 9.5% |
| Total page views | 1,346 | 38 |
| Total LLM citations | 9,590 | 4 |
SolarWinds Service Desk
Enterprise-grade ITSM that's actually easy to use — resolve issues up to 52% faster with AI, unified asset management, and native ITOps integration built in from day one. SolarWinds Service Desk is a cloud-based IT service management (ITSM) platform that enables IT teams and other business departments to manage service requests, incidents, assets, and workflows in a unified environment.
- Ticketing System
- Asset Management
- Ticket Management
- Ease of Use
- User Interface
- Customer Satisfaction
Web+Center
What is Web+Center? Web+Center is a Business Service Management Platform capable of building your own SaaS business apps with data from any source. Web+Center incorporates a robust drag and drop process and application builder giving end users (including non technical) the power to develop the systems they need to run their business. Giving non-technical users the ability to build business workflows and apps on top of your current technology stack. All apps today are hard coded and expensive to configure. Web+Center is the other way around, you bend Web+Center for you.