SolarWinds IT Incident Response (Squadcast) vs. Xurrent IMR
A side-by-side comparison based on G2 review data.
| Metric | SolarWinds IT Incident Response (Squadcast) | Xurrent IMR |
|---|---|---|
| Overall rating | 4.4 | 4.5 |
| Review count | 310 | 202 |
| Ease of use | 8.8 | 9.0 |
| Ease of setup | 9.0 | 9.0 |
| Quality of support | 9.0 | 9.2 |
| Meets requirements | 8.9 | 9.1 |
| NPS | 60.912052 | 71.144279 |
| Small Business | 41.0% | 28.2% |
| Mid-Market | 49.7% | 48.5% |
| Enterprise | 9.4% | 23.3% |
| Total page views | 280 | 626 |
| Total LLM citations | 1,450 | 1,502 |
SolarWinds IT Incident Response (Squadcast)
SolarWinds® Incident Response (formerly Squadcast) is a premier unified incident management platform engineered to help modern enterprises automate response workflows, minimize downtime, and maximize engineering efficiency. Built on a robust Reliability Automation Platform, our solution seamlessly integrates on-call scheduling and incident response into a single, high-visibility interface. In today’s complex hybrid and multi-cloud environments, observability alone isn’t enough. SolarWinds Incident Response bridges the gap between detection and resolution.
- Ease of Use
- Alert Management
- Incident Management
- Integrations
- Features
- On-Call Services
Xurrent IMR
Xurrent IMR (Incident Management and Response) is an end-to-end platform designed to help infrastructure and support teams manage the full incident response lifecycle — from the first alert to the final post-mortem. Built for speed, clarity, and operational accountability, it gives on-call teams the structure they need to respond decisively when systems fail. At its core, Xurrent IMR brings together alert correlation, on-call scheduling, task delegation, and SLA compliance into a single, unified workflow.
- Alert Management
- Ease of Use
- Integrations
- Customer Support
- User Interface
- Intuitive