G2 Vendor Directory

SolarWinds IT Incident Response (Squadcast) vs. Xurrent IMR

A side-by-side comparison based on G2 review data.

MetricSolarWinds IT Incident Response (Squadcast)

by SolarWinds Worldwide LLC

Xurrent IMR

by Xurrent

Overall rating4.44.5
Review count310202
Ease of use8.89.0
Ease of setup9.09.0
Quality of support9.09.2
Meets requirements8.99.1
NPS60.91205271.144279
Small Business41.0%28.2%
Mid-Market49.7%48.5%
Enterprise9.4%23.3%
Total page views280626
Total LLM citations1,4501,502

SolarWinds IT Incident Response (Squadcast)

SolarWinds® Incident Response (formerly Squadcast) is a premier unified incident management platform engineered to help modern enterprises automate response workflows, minimize downtime, and maximize engineering efficiency. Built on a robust Reliability Automation Platform, our solution seamlessly integrates on-call scheduling and incident response into a single, high-visibility interface. In today’s complex hybrid and multi-cloud environments, observability alone isn’t enough. SolarWinds Incident Response bridges the gap between detection and resolution.

Pros

  • Ease of Use
  • Alert Management
  • Incident Management
  • Integrations
  • Features
  • On-Call Services

Xurrent IMR

Xurrent IMR (Incident Management and Response) is an end-to-end platform designed to help infrastructure and support teams manage the full incident response lifecycle — from the first alert to the final post-mortem. Built for speed, clarity, and operational accountability, it gives on-call teams the structure they need to respond decisively when systems fail. At its core, Xurrent IMR brings together alert correlation, on-call scheduling, task delegation, and SLA compliance into a single, unified workflow.

Pros

  • Alert Management
  • Ease of Use
  • Integrations
  • Customer Support
  • User Interface
  • Intuitive