G2 Vendor Directory

SolarWinds IT Incident Response (Squadcast) vs. Rootly

A side-by-side comparison based on G2 review data.

MetricSolarWinds IT Incident Response (Squadcast)

by SolarWinds Worldwide LLC

Rootly

by Rootly

Overall rating4.44.8
Review count310167
Ease of use8.89.3
Ease of setup9.09.0
Quality of support9.09.6
Meets requirements8.99.4
NPS60.91205289.820359
Small Business41.0%12.7%
Mid-Market49.7%57.2%
Enterprise9.4%30.1%
Total page views2801,440
Total LLM citations1,4506,832

SolarWinds IT Incident Response (Squadcast)

SolarWinds® Incident Response (formerly Squadcast) is a premier unified incident management platform engineered to help modern enterprises automate response workflows, minimize downtime, and maximize engineering efficiency. Built on a robust Reliability Automation Platform, our solution seamlessly integrates on-call scheduling and incident response into a single, high-visibility interface. In today’s complex hybrid and multi-cloud environments, observability alone isn’t enough. SolarWinds Incident Response bridges the gap between detection and resolution.

Pros

  • Ease of Use
  • Alert Management
  • Incident Management
  • Integrations
  • Features
  • On-Call Services

Rootly

Rootly is the AI-native on-call and incident management platform that helps you resolve incidents faster, improve system resilience, and streamline on-call operations. It’s your always-on production AI agent that automates root cause analysis and identifies patterns that drive continuous improvement—trusted by thousands of companies like NVIDIA, Replit, Elastic, Canva, Clay, DoorDash, SoFi, and Superhuman.

Pros

  • Ease of Use
  • Slack Integration
  • Customer Support
  • Automation
  • Integrations
  • Easy Setup