SolarWinds IT Incident Response (Squadcast) vs. Resolve AI
A side-by-side comparison based on G2 review data.
| Metric | SolarWinds IT Incident Response (Squadcast) | Resolve AI |
|---|---|---|
| Overall rating | 4.4 | 4.3 |
| Review count | 310 | 67 |
| Ease of use | 8.8 | 8.7 |
| Ease of setup | 9.0 | 8.8 |
| Quality of support | 9.0 | 8.9 |
| Meets requirements | 8.9 | 8.8 |
| NPS | 60.912052 | 53.125 |
| Small Business | 41.0% | 68.7% |
| Mid-Market | 49.7% | 29.9% |
| Enterprise | 9.4% | 1.5% |
| Total page views | 280 | 233 |
| Total LLM citations | 1,450 | 544 |
SolarWinds IT Incident Response (Squadcast)
SolarWinds® Incident Response (formerly Squadcast) is a premier unified incident management platform engineered to help modern enterprises automate response workflows, minimize downtime, and maximize engineering efficiency. Built on a robust Reliability Automation Platform, our solution seamlessly integrates on-call scheduling and incident response into a single, high-visibility interface. In today’s complex hybrid and multi-cloud environments, observability alone isn’t enough. SolarWinds Incident Response bridges the gap between detection and resolution.
- Ease of Use
- Alert Management
- Incident Management
- Integrations
- Features
- On-Call Services
Resolve AI
Resolve AI is an AI-powered service desk built for Teams & Slack that resolves employee issues autonomously using agentic AI, reducing tickets and improving productivity.