G2 Vendor Directory

SolarWinds IT Incident Response (Squadcast) vs. PagerDuty

A side-by-side comparison based on G2 review data.

MetricSolarWinds IT Incident Response (Squadcast)

by SolarWinds Worldwide LLC

PagerDuty

by PagerDuty

Overall rating4.44.5
Review count310978
Ease of use8.88.8
Ease of setup9.08.5
Quality of support9.09.0
Meets requirements8.99.2
NPS60.91205267.573222
Small Business41.0%19.2%
Mid-Market49.7%43.1%
Enterprise9.4%37.7%
Total page views2802,896
Total LLM citations1,45020,596

SolarWinds IT Incident Response (Squadcast)

SolarWinds® Incident Response (formerly Squadcast) is a premier unified incident management platform engineered to help modern enterprises automate response workflows, minimize downtime, and maximize engineering efficiency. Built on a robust Reliability Automation Platform, our solution seamlessly integrates on-call scheduling and incident response into a single, high-visibility interface. In today’s complex hybrid and multi-cloud environments, observability alone isn’t enough. SolarWinds Incident Response bridges the gap between detection and resolution.

Pros

  • Ease of Use
  • Alert Management
  • Incident Management
  • Integrations
  • Features
  • On-Call Services

PagerDuty

PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incidents, PagerDuty enables teams to detect, assess, and resolve issues faster, preventing downtime and ensuring business continuity. Key Features and Product Functionality PagerDuty Operations Cloud is the heart of our platform, providing proactive incident response, on-call management, automated workflows, and AI-powered insights.

Pros

  • Alert Notifications
  • Alerting System
  • Alert Management
  • Ease of Use
  • Easy Integrations
  • Integrations