SolarWinds IT Incident Response (Squadcast) vs. New Relic
A side-by-side comparison based on G2 review data.
| Metric | SolarWinds IT Incident Response (Squadcast) | New Relic |
|---|---|---|
| Overall rating | 4.4 | 4.4 |
| Review count | 310 | 584 |
| Ease of use | 8.8 | 8.6 |
| Ease of setup | 9.0 | 8.9 |
| Quality of support | 9.0 | 8.8 |
| Meets requirements | 8.9 | 9.1 |
| NPS | 60.912052 | 59.753954 |
| Small Business | 41.0% | 27.5% |
| Mid-Market | 49.7% | 43.1% |
| Enterprise | 9.4% | 29.4% |
| Total page views | 280 | 1,950 |
| Total LLM citations | 1,450 | 25,177 |
SolarWinds IT Incident Response (Squadcast)
SolarWinds® Incident Response (formerly Squadcast) is a premier unified incident management platform engineered to help modern enterprises automate response workflows, minimize downtime, and maximize engineering efficiency. Built on a robust Reliability Automation Platform, our solution seamlessly integrates on-call scheduling and incident response into a single, high-visibility interface. In today’s complex hybrid and multi-cloud environments, observability alone isn’t enough. SolarWinds Incident Response bridges the gap between detection and resolution.
- Ease of Use
- Alert Management
- Incident Management
- Integrations
- Features
- On-Call Services
New Relic
New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth.
- Ease of Use
- Real-time Monitoring
- Monitoring
- Insights
- Analytics
- User Interface