G2 Vendor Directory

SolarWinds IT Incident Response (Squadcast) vs. CloudThinker

A side-by-side comparison based on G2 review data.

MetricSolarWinds IT Incident Response (Squadcast)

by SolarWinds Worldwide LLC

CloudThinker

by CloudThinker

Overall rating4.44.7
Review count31021
Ease of use8.89.7
Ease of setup9.09.6
Quality of support9.010.0
Meets requirements8.99.8
NPS60.91205280
Small Business41.0%81.0%
Mid-Market49.7%14.3%
Enterprise9.4%4.8%
Total page views280210
Total LLM citations1,45038

SolarWinds IT Incident Response (Squadcast)

SolarWinds® Incident Response (formerly Squadcast) is a premier unified incident management platform engineered to help modern enterprises automate response workflows, minimize downtime, and maximize engineering efficiency. Built on a robust Reliability Automation Platform, our solution seamlessly integrates on-call scheduling and incident response into a single, high-visibility interface. In today’s complex hybrid and multi-cloud environments, observability alone isn’t enough. SolarWinds Incident Response bridges the gap between detection and resolution.

Pros

  • Ease of Use
  • Alert Management
  • Incident Management
  • Integrations
  • Features
  • On-Call Services

CloudThinker

CloudThinker is an autonomous AI-powered cloud operations platform built for engineering teams that need to move fast without sacrificing reliability, security, or cost efficiency. Rather than another dashboard you have to interpret yourself, CloudThinker's AI agents work continuously across your stack, managing cloud resources, reviewing code, responding to incidents, and optimizing spend with minimal human intervention required.

Pros