SolarWinds DameWare Remote Support vs. Glance
A side-by-side comparison based on G2 review data.
| Metric | SolarWinds DameWare Remote Support | Glance |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 68 | 23 |
| Ease of use | 9.1 | 9.6 |
| Ease of setup | 9.0 | 9.7 |
| Quality of support | 8.5 | 9.5 |
| Meets requirements | 9.3 | 9.6 |
| NPS | 52.941176 | 69.565217 |
| Small Business | 14.7% | 17.4% |
| Mid-Market | 50.0% | 56.5% |
| Enterprise | 35.3% | 26.1% |
| Total page views | 180 | 425 |
| Total LLM citations | 915 | 1,160 |
SolarWinds DameWare Remote Support
Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide.
- Ease of Use
- Remote Control
- Automation
- Remote Access
- Affordable
- Software Updates
Glance
Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.
- Ease of Use