G2 Vendor Directory

SolarWinds DameWare Remote Support vs. Citrix Gateway

A side-by-side comparison based on G2 review data.

MetricSolarWinds DameWare Remote Support

by SolarWinds Worldwide LLC

Citrix Gateway

by Citrix

Overall rating4.34.0
Review count6874
Ease of use9.18.7
Ease of setup9.08.1
Quality of support8.57.9
Meets requirements9.38.8
NPS52.94117629.411765
Small Business14.7%6.8%
Mid-Market50.0%37.8%
Enterprise35.3%55.4%
Total page views180214
Total LLM citations915303

SolarWinds DameWare Remote Support

Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide.

Pros

  • Ease of Use
  • Remote Control
  • Automation
  • Remote Access
  • Affordable
  • Software Updates

Citrix Gateway

Citrix Gateway is a customer-managed solution that can be deployed on premises or on any public cloud, such as AWS, Azure, or Google Cloud Platform.

Pros

  • Security Focus
  • Easy to Access