G2 Vendor Directory

SolarWinds DameWare Remote Support vs. Action1

A side-by-side comparison based on G2 review data.

MetricSolarWinds DameWare Remote Support

by SolarWinds Worldwide LLC

Action1

by Action1

Overall rating4.34.9
Review count681,249
Ease of use9.19.6
Ease of setup9.09.7
Quality of support8.59.4
Meets requirements9.39.4
NPS52.94117694.601128
Small Business14.7%38.8%
Mid-Market50.0%58.2%
Enterprise35.3%3.0%
Total page views1803,559
Total LLM citations91515,991

SolarWinds DameWare Remote Support

Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide.

Pros

  • Ease of Use
  • Remote Control
  • Automation
  • Remote Access
  • Affordable
  • Software Updates

Action1

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc.

Pros

  • Ease of Use
  • Patch Management
  • Easy Setup
  • Software Deployment
  • Automation
  • Features