G2 Vendor Directory

SoftNAS Cloud NAS vs. Xurrent ITSM

A side-by-side comparison based on G2 review data.

MetricSoftNAS Cloud NAS

by SoftNAS

Xurrent ITSM

by Xurrent

Overall rating4.24.6
Review count1187
Ease of use8.49.2
Ease of setup8.68.9
Quality of support8.29.2
Meets requirements8.89.0
NPS45.45454577.108434
Small Business18.2%18.8%
Mid-Market54.5%29.4%
Enterprise27.3%51.8%
Total page views13294
Total LLM citations0888

SoftNAS Cloud NAS

SoftNAS is a Linux-based virtual NAS appliance deployed on public and private cloud services like Amazon Web Services (AWS), Microsoft Azure, and VMware vSphere. SoftNAS can also run on RHEL if customers prefer it over CentOS. It runs as a virtual machine, providing a broad range of software-defined capabilities, including data performance, cost management, availability, control, and security. SoftNAS provides unified storage designed and optimized for high-performance, higher than normal I/O per second (IOPS), and data reliability and recoverability.

Pros

  • Cost Efficiency
  • Time-saving
  • Ease of Use
  • Useful

Xurrent ITSM

Xurrent is an AI-powered service and operations management platform that unifies ITSM, IT operations, and incident management on a single system of record. With an always-on AI fabric and deep automation, Xurrent helps teams eliminate silos, reduce MTTR, and keep the business running smoothly.

Pros

  • Ease of Use
  • Features
  • Intuitive
  • User Interface
  • Efficiency
  • Implementation Ease