G2 Vendor Directory

Snappy vs. Joy Loyalty

A side-by-side comparison based on G2 review data.

MetricSnappy

by Snappy

Joy Loyalty

by Joy

Overall rating4.84.8
Review count31476
Ease of use9.59.1
Ease of setup9.58.9
Quality of support9.69.9
Meets requirements9.59.2
NPS91.66666793.243243
Small Business19.1%93.3%
Mid-Market57.0%6.7%
Enterprise23.9%0.0%
Total page views1,267830
Total LLM citations4,8521,387

Snappy

Snappy is the award-winning, all-in-one gifting company that spreads joy, shares gratitude, and takes the guesswork out of gifting. Founded in 2015, Snappy was named one of Inc.’s fastest-growing companies in the Northeast in 2021, 202, and 2023. Snappy is the trusted gifting partner to over 43% of Fortune 100 companies as well as thousands of individuals who use Snappy for personal gifting. Snappy has sent more than three million gifts worldwide. Snappy thrives on connecting people and cultivating meaningful relationships through the power of gratitude and gifting.

Pros

  • Ease of Use
  • Variety
  • Gift Giving
  • Selection
  • Options
  • Customer Support

Joy Loyalty

Joy is the loyalty platform for ambitious Shopify brands, built for power and flexibility. It is free for up to 250 orders a month, with points, referrals, and the loyalty widget included. Joy rewards Instagram comments, story mentions, and DMs automatically. Customers redeem points and store credit in cart, at checkout, and on POS, with passes in Apple and Google Wallet. Widget and loyalty page ship in 8 languages. Paid membership, VIP tiers, and a rule engine shape any program.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Setup Ease
  • Features
  • User Interface