SMTP.com vs. SAP Engagement Cloud (formerly SAP Emarsys)
A side-by-side comparison based on G2 review data.
| Metric | SMTP.com | SAP Engagement Cloud (formerly SAP Emarsys) |
|---|---|---|
| Overall rating | 3.3 | 4.2 |
| Review count | 42 | 666 |
| Ease of use | 7.7 | 8.4 |
| Ease of setup | 7.1 | 7.6 |
| Quality of support | 7.4 | 8.6 |
| Meets requirements | 7.7 | 8.5 |
| NPS | 16.666667 | 45.9375 |
| Small Business | 64.3% | 24.1% |
| Mid-Market | 33.3% | 53.1% |
| Enterprise | 2.4% | 22.8% |
| Total page views | 223 | 1,440 |
| Total LLM citations | 2,724 | 5,039 |
SMTP.com
SMTP’s relay service infrastructure can solve your delivery issues — quickly. We maximize the number of emails that reach recipients’ inboxes by using our own IP addresses and monitoring your emails for anti-SPAM compliance. By improving your deliverability you’ll see improved ROI. Engagement rates will increase and you can use your resources more efficiently - to get the highest return on every marketing dollar you spend.
SAP Engagement Cloud (formerly SAP Emarsys)
SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.
- Ease of Use
- Automation
- Features
- Helpful
- Personalization
- Intuitive