G2 Vendor Directory

SMTP.com vs. Knock

A side-by-side comparison based on G2 review data.

MetricSMTP.com

by Ziff Davis

Knock

by Knock

Overall rating3.34.6
Review count42149
Ease of use7.78.9
Ease of setup7.18.9
Quality of support7.49.8
Meets requirements7.79.2
NPS16.66666781.208054
Small Business64.3%75.9%
Mid-Market33.3%22.0%
Enterprise2.4%2.1%
Total page views223702
Total LLM citations2,7248,324

SMTP.com

SMTP’s relay service infrastructure can solve your delivery issues — quickly. We maximize the number of emails that reach recipients’ inboxes by using our own IP addresses and monitoring your emails for anti-SPAM compliance. By improving your deliverability you’ll see improved ROI. Engagement rates will increase and you can use your resources more efficiently - to get the highest return on every marketing dollar you spend.

Pros

    Knock

    Knock is infrastructure for sending product and customer messaging. Ship cross-channel product notifications and lifecycle messaging that drives engagement, growth, and retention. Knock has everything you need to power notifications for your product, including: - A powerful workflow engine to automate and manage your entire cross-channel motion, from in-product messaging to email and push notifications. - Branded, in-product messaging components, including embeddable inboxes, feeds, and lifecycle messages. - Broadcasts make it easy to send effective, one-time messages to custom audiences.

    Pros

    • Ease of Use
    • Notifications
    • Easy Setup
    • Customer Support
    • Integrations
    • Features