G2 Vendor Directory

Eyerys vs. Qualtrics Market Research

A side-by-side comparison based on G2 review data.

MetricEyerys

by Smoke CI

Qualtrics Market Research

by Qualtrics

Overall rating4.84.4
Review count233,020
Ease of use9.28.7
Ease of setup9.18.6
Quality of support9.88.9
Meets requirements9.39.1
NPS95.65217462.765957
Small Business14.3%22.0%
Mid-Market28.6%33.3%
Enterprise57.1%44.7%
Total page views402,380
Total LLM citations142,745

Eyerys

SmokeCI's VOC software, Eyerys, is a premium customer feedback solution for contact centres, and end-to-end customer experience programmes. We work with executives, managers and leaders to craft improved customer experience and measure objective performance across teams and departments.

Pros

    Qualtrics Market Research

    Decision-grade insights at business speed. The AI-native research platform where research becomes the thing every decision runs through — not the thing every decision waits for. Most organizations are making high-stakes decisions — product launches, market entry, pricing, campaigns — without the market intelligence to back them up. Not because teams lack expertise, but because the tools and timelines they're working with were built for a slower era, and business decisions can't wait. • Eight to twelve weeks from question to answer. • Five to seven disconnected vendors per study.

    Pros

    • Ease of Use
    • Survey Creation
    • Features
    • Intuitive
    • Ease of Creation
    • User Interface