Eyerys vs. Qualtrics Market Research
A side-by-side comparison based on G2 review data.
| Metric | Eyerys | Qualtrics Market Research |
|---|---|---|
| Overall rating | 4.8 | 4.4 |
| Review count | 23 | 3,020 |
| Ease of use | 9.2 | 8.7 |
| Ease of setup | 9.1 | 8.6 |
| Quality of support | 9.8 | 8.9 |
| Meets requirements | 9.3 | 9.1 |
| NPS | 95.652174 | 62.765957 |
| Small Business | 14.3% | 22.0% |
| Mid-Market | 28.6% | 33.3% |
| Enterprise | 57.1% | 44.7% |
| Total page views | 40 | 2,380 |
| Total LLM citations | 14 | 2,745 |
Eyerys
SmokeCI's VOC software, Eyerys, is a premium customer feedback solution for contact centres, and end-to-end customer experience programmes. We work with executives, managers and leaders to craft improved customer experience and measure objective performance across teams and departments.
Qualtrics Market Research
Decision-grade insights at business speed. The AI-native research platform where research becomes the thing every decision runs through — not the thing every decision waits for. Most organizations are making high-stakes decisions — product launches, market entry, pricing, campaigns — without the market intelligence to back them up. Not because teams lack expertise, but because the tools and timelines they're working with were built for a slower era, and business decisions can't wait. • Eight to twelve weeks from question to answer. • Five to seven disconnected vendors per study.
- Ease of Use
- Survey Creation
- Features
- Intuitive
- Ease of Creation
- User Interface