Eyerys vs. Dynamics 365 Customer Voice
A side-by-side comparison based on G2 review data.
| Metric | Eyerys | Dynamics 365 Customer Voice |
|---|---|---|
| Overall rating | 4.8 | 4.5 |
| Review count | 23 | 17 |
| Ease of use | 9.2 | 9.0 |
| Ease of setup | 9.1 | 9.1 |
| Quality of support | 9.8 | 8.9 |
| Meets requirements | 9.3 | 8.9 |
| NPS | 95.652174 | 76.470588 |
| Small Business | 14.3% | 35.3% |
| Mid-Market | 28.6% | 35.3% |
| Enterprise | 57.1% | 29.4% |
| Total page views | 40 | 71 |
| Total LLM citations | 14 | 193 |
Eyerys
SmokeCI's VOC software, Eyerys, is a premium customer feedback solution for contact centres, and end-to-end customer experience programmes. We work with executives, managers and leaders to craft improved customer experience and measure objective performance across teams and departments.
Dynamics 365 Customer Voice
Dynamics 365 Customer Voice is an enterprise feedback management solution that enables organizations to create, distribute, and analyze surveys to gather real-time customer insights. Seamlessly integrating with Dynamics 365 applications, it allows businesses to capture feedback across multiple channels, enhancing customer engagement and satisfaction. Key Features and Functionality: - Survey Creation and Distribution: Design customized surveys using ready-made templates or create unique ones tailored to specific needs.
- Intuitive
- Ease of Use