Smith.ai Virtual Receptionists vs. Upfirst
A side-by-side comparison based on G2 review data.
| Metric | Smith.ai Virtual Receptionists | Upfirst |
|---|---|---|
| Overall rating | 4.9 | 4.9 |
| Review count | 82 | 26 |
| Ease of use | 0.0 | 0.0 |
| Ease of setup | 0.0 | 0.0 |
| Quality of support | 0.0 | 0.0 |
| Meets requirements | 0.0 | 0.0 |
| NPS | 89.02439 | 100 |
| Small Business | 93.9% | 96.2% |
| Mid-Market | 2.4% | 3.8% |
| Enterprise | 3.7% | 0.0% |
| Total page views | 1,023 | 459 |
| Total LLM citations | 29,255 | 923 |
Smith.ai Virtual Receptionists
Smith.ai offers superior call answering and intake services for businesses of all sizes. Our Virtual Receptionist plans include North America-based receptionists who handle inbound calls; provide bilingual answering; screen and intake new clients; schedule appointments; and make outbound calls to leads who complete your online forms, ensuring instant follow-up with new potential clients. Plans start at $300/month and include free spam blocking, plus a risk-free 30-day, money-back guarantee. We also offer AI Receptionist, our AI + human call answering solution.
Upfirst
Upfirst is an AI-powered virtual receptionist. Founded on the belief that small businesses should be able to afford great answering services, we help people change how they run their businesses by making it easy and affordable to get a virtual receptionist that’s dedicated to them. Upfirst helps small businesses answer calls around the clock so that callers never reach a voicemail. Businesses use our AI answering service to give callers an immediate human-like voice to answer questions, take messages, set appointments, and more.