Smith.ai Virtual Receptionists vs. AnswerConnect
A side-by-side comparison based on G2 review data.
| Metric | Smith.ai Virtual Receptionists | AnswerConnect |
|---|---|---|
| Overall rating | 4.9 | 4.5 |
| Review count | 82 | 24 |
| Ease of use | 0.0 | 9.3 |
| Ease of setup | 0.0 | 0.0 |
| Quality of support | 0.0 | 9.3 |
| Meets requirements | 0.0 | 9.3 |
| NPS | 89.02439 | 66.666667 |
| Small Business | 93.9% | 81.8% |
| Mid-Market | 2.4% | 4.5% |
| Enterprise | 3.7% | 13.6% |
| Total page views | 1,023 | 571 |
| Total LLM citations | 29,255 | 4,925 |
Smith.ai Virtual Receptionists
Smith.ai offers superior call answering and intake services for businesses of all sizes. Our Virtual Receptionist plans include North America-based receptionists who handle inbound calls; provide bilingual answering; screen and intake new clients; schedule appointments; and make outbound calls to leads who complete your online forms, ensuring instant follow-up with new potential clients. Plans start at $300/month and include free spam blocking, plus a risk-free 30-day, money-back guarantee. We also offer AI Receptionist, our AI + human call answering solution.
AnswerConnect
Voted the #1 Answering Service in 2026 by Forbes, AnswerConnect is a human-powered solution that helps you grow your business by ensuring you never miss a chance to connect with your customers. No bots. No AI. Just real people creating real connections that win customers and build loyalty. We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re always there when it matters most. With decades of experience, we act as an extension of your team, delivering friendly, reliable support every time the phone rings.