G2 Vendor Directory

Smith.ai AI Receptionist vs. Podium

A side-by-side comparison based on G2 review data.

MetricSmith.ai AI Receptionist

by Smith.ai

Podium

by Podium

Overall rating4.84.5
Review count322,155
Ease of use9.79.4
Ease of setup9.69.2
Quality of support9.59.1
Meets requirements9.59.2
NPS87.571.621622
Small Business93.8%61.1%
Mid-Market6.3%34.2%
Enterprise0.0%4.7%
Total page views5366,056
Total LLM citations17,38976,684

Smith.ai AI Receptionist

AI Receptionist is a sophisticated AI-powered call answering and intake solution supported by expert human agents. It helps businesses of all sizes manage client engagement, offering a modernized approach to traditional receptionist services. Designed for growing companies seeking faster lead response and better client interaction across industries, AI Receptionist from Smith.ai ensures every caller — new or returning — gets prompt, professional attention. AI Receptionist answers calls 24/7 with 99.95%+ uptime, using a natural voice and minimal latency.

Pros

    Podium

    Podium builds the AI Employees that power local businesses. Trusted by 60,000+ businesses across Automotive, Home Services, Aesthetics, and Retail, Podium's AI Employees increase lead conversion by 45% and generate 30% more revenue, without adding headcount. Podium is purpose-built for the industries we serve: Automotive: Podium turns every lead into a test drive or service appointment and searches for more opportunities in your database.

    Pros

    • Ease of Use
    • Helpful
    • Communication
    • Easy Communication
    • Customer Support
    • Useful