G2 Vendor Directory

Smith.ai AI Receptionist vs. Pesta

A side-by-side comparison based on G2 review data.

MetricSmith.ai AI Receptionist

by Smith.ai

Pesta

by Pesta

Overall rating4.85.0
Review count3212
Ease of use9.79.2
Ease of setup9.68.1
Quality of support9.58.4
Meets requirements9.59.2
NPS87.5100
Small Business93.8%41.7%
Mid-Market6.3%33.3%
Enterprise0.0%25.0%
Total page views536263
Total LLM citations17,38951

Smith.ai AI Receptionist

AI Receptionist is a sophisticated AI-powered call answering and intake solution supported by expert human agents. It helps businesses of all sizes manage client engagement, offering a modernized approach to traditional receptionist services. Designed for growing companies seeking faster lead response and better client interaction across industries, AI Receptionist from Smith.ai ensures every caller — new or returning — gets prompt, professional attention. AI Receptionist answers calls 24/7 with 99.95%+ uptime, using a natural voice and minimal latency.

Pros

    Pesta

    Pesta is an AI voice agent platform customized for each business. It answers calls, captures leads, and books appointments automatically - 24/7 - helping businesses stay responsive and never miss opportunities. You can try it instantly with your own demo phone line and experience how it handles real customer calls from day one. Pesta - Never Miss a Call

    Pros