Smith.ai AI Receptionist vs. ElevenLabs
A side-by-side comparison based on G2 review data.
| Metric | Smith.ai AI Receptionist | ElevenLabs |
|---|---|---|
| Overall rating | 4.8 | 4.5 |
| Review count | 32 | 1,294 |
| Ease of use | 9.7 | 9.0 |
| Ease of setup | 9.6 | 9.0 |
| Quality of support | 9.5 | 8.5 |
| Meets requirements | 9.5 | 8.8 |
| NPS | 87.5 | 67.854376 |
| Small Business | 93.8% | 88.1% |
| Mid-Market | 6.3% | 8.7% |
| Enterprise | 0.0% | 3.3% |
| Total page views | 536 | 12,259 |
| Total LLM citations | 17,389 | 129,768 |
Smith.ai AI Receptionist
AI Receptionist is a sophisticated AI-powered call answering and intake solution supported by expert human agents. It helps businesses of all sizes manage client engagement, offering a modernized approach to traditional receptionist services. Designed for growing companies seeking faster lead response and better client interaction across industries, AI Receptionist from Smith.ai ensures every caller — new or returning — gets prompt, professional attention. AI Receptionist answers calls 24/7 with 99.95%+ uptime, using a natural voice and minimal latency.
ElevenLabs
ElevenLabs is a Voice AI company building the infrastructure for communication and creation with technology. What started as a single human-like voice model has expanded into a full platform spanning speech, music, image, and video, built around three products: ElevenCreative, ElevenAgents, and ElevenAPI. ElevenCreative gives creators and marketers everything they need to generate and edit speech, music, image, and video, all in one browser-based workspace.
- Ease of Use
- Quality
- Speed
- Features
- Easy Setup
- Natural Voices