Smith.ai AI Receptionist vs. 800.com
A side-by-side comparison based on G2 review data.
| Metric | Smith.ai AI Receptionist | 800.com |
|---|---|---|
| Overall rating | 4.8 | 4.7 |
| Review count | 32 | 1,079 |
| Ease of use | 9.7 | 9.5 |
| Ease of setup | 9.6 | 9.4 |
| Quality of support | 9.5 | 9.4 |
| Meets requirements | 9.5 | 9.5 |
| NPS | 87.5 | 80.223881 |
| Small Business | 93.8% | 86.1% |
| Mid-Market | 6.3% | 12.9% |
| Enterprise | 0.0% | 1.0% |
| Total page views | 536 | 3,754 |
| Total LLM citations | 17,389 | 4,529 |
Smith.ai AI Receptionist
AI Receptionist is a sophisticated AI-powered call answering and intake solution supported by expert human agents. It helps businesses of all sizes manage client engagement, offering a modernized approach to traditional receptionist services. Designed for growing companies seeking faster lead response and better client interaction across industries, AI Receptionist from Smith.ai ensures every caller — new or returning — gets prompt, professional attention. AI Receptionist answers calls 24/7 with 99.95%+ uptime, using a natural voice and minimal latency.
800.com
Smarter call tracking, now with AI Agents that answer when you can't. Never miss a call again. 800.com helps small businesses and agencies grow smarter with 800 AI Agents: intelligent agents that answer, handle, and qualify every inbound call, 24/7. No missed calls, no lost leads, no after-hours voicemail black hole. 800 AI Agents work hand-in-hand with 800 Intelligence and Enhanced Caller ID to unlock even more the moment a call comes in — call summaries, call scoring, recommended next steps, and data enrichment that gives you the caller's name, email, and address instantly.
- Ease of Use
- Easy Setup
- Customer Support
- Number Management
- Positive Experience
- Reliability