SmartSuite vs. Optro
A side-by-side comparison based on G2 review data.
| Metric | SmartSuite | Optro |
|---|---|---|
| Overall rating | 4.4 | 4.6 |
| Review count | 186 | 1,640 |
| Ease of use | 8.9 | 9.0 |
| Ease of setup | 8.9 | 8.4 |
| Quality of support | 9.1 | 8.8 |
| Meets requirements | 8.9 | 8.9 |
| NPS | 58.62069 | 70.276923 |
| Small Business | 50.8% | 20.2% |
| Mid-Market | 31.9% | 20.4% |
| Enterprise | 17.3% | 59.4% |
| Total page views | 512 | 5,471 |
| Total LLM citations | 4,515 | 17,596 |
SmartSuite
SmartSuite is the connected GRC platform for the enterprise. Governance, risk, compliance, audit, IT service and business operations run on one AI-native platform, with frameworks, controls, policies and evidence in one place. Teams automate workflows without code, connect the systems they already use, and let AI agents handle the routine work. Founded by the team that built Archer, SmartSuite is used by more than 2,000 organizations in more than 100 countries and is available in 16 languages. Teams in eight countries across every US time zone, headquartered in Irvine, California.
- Ease of Use
- Flexibility
- Customer Support
- Intuitive
- User Interface
- Efficiency
Optro
Optro (Formerly AuditBoard) is a GRC software solution that helps enterprises manage audit, risk, and compliance workflows through an agentic system of action. By using GRC-trained AI, centralizing disparate data points, and automating manual processes, the platform enables organizations to transition from reactive risk management to proactive strategic planning. The platform functions as a comprehensive ecosystem for risk managers, assurance leaders, internal auditors, and compliance officers.
- Ease of Use
- Audit Management
- Intuitive
- Features
- Audit Efficiency
- Efficiency