G2 Vendor Directory

SmartSuite vs. Optro

A side-by-side comparison based on G2 review data.

MetricSmartSuite

by SmartSuite

Optro

by Optro

Overall rating4.44.6
Review count1861,640
Ease of use8.99.0
Ease of setup8.98.4
Quality of support9.18.8
Meets requirements8.98.9
NPS58.6206970.276923
Small Business50.8%20.2%
Mid-Market31.9%20.4%
Enterprise17.3%59.4%
Total page views5125,471
Total LLM citations4,51517,596

SmartSuite

SmartSuite is the connected GRC platform for the enterprise. Governance, risk, compliance, audit, IT service and business operations run on one AI-native platform, with frameworks, controls, policies and evidence in one place. Teams automate workflows without code, connect the systems they already use, and let AI agents handle the routine work. Founded by the team that built Archer, SmartSuite is used by more than 2,000 organizations in more than 100 countries and is available in 16 languages. Teams in eight countries across every US time zone, headquartered in Irvine, California.

Pros

  • Ease of Use
  • Flexibility
  • Customer Support
  • Intuitive
  • User Interface
  • Efficiency

Optro

Optro (Formerly AuditBoard) is a GRC software solution that helps enterprises manage audit, risk, and compliance workflows through an agentic system of action. By using GRC-trained AI, centralizing disparate data points, and automating manual processes, the platform enables organizations to transition from reactive risk management to proactive strategic planning. The platform functions as a comprehensive ecosystem for risk managers, assurance leaders, internal auditors, and compliance officers.

Pros

  • Ease of Use
  • Audit Management
  • Intuitive
  • Features
  • Audit Efficiency
  • Efficiency