G2 Vendor Directory

SmartSuite vs. IBM OpenPages

A side-by-side comparison based on G2 review data.

MetricSmartSuite

by SmartSuite

IBM OpenPages

by IBM

Overall rating4.44.2
Review count18676
Ease of use8.98.6
Ease of setup8.98.3
Quality of support9.18.6
Meets requirements8.98.7
NPS58.6206937.878788
Small Business50.8%28.4%
Mid-Market31.9%37.8%
Enterprise17.3%33.8%
Total page views512635
Total LLM citations4,5153,921

SmartSuite

SmartSuite is the connected GRC platform for the enterprise. Governance, risk, compliance, audit, IT service and business operations run on one AI-native platform, with frameworks, controls, policies and evidence in one place. Teams automate workflows without code, connect the systems they already use, and let AI agents handle the routine work. Founded by the team that built Archer, SmartSuite is used by more than 2,000 organizations in more than 100 countries and is available in 16 languages. Teams in eight countries across every US time zone, headquartered in Irvine, California.

Pros

  • Ease of Use
  • Flexibility
  • Customer Support
  • Intuitive
  • User Interface
  • Efficiency

IBM OpenPages

OpenPages is an AI-powered, easy-to-use, and highly scalable GRC management solution that runs on any cloud and centralizes siloed risk management functions into a single environment. OpenPages lays emphasis upon ‘GRC is Everyone’s Business’ strategy by establishing a risk and compliance culture that promotes inclusiveness, consistency and transparency Easy-to-use, highly configurable and requires little/no training Saves time - Users are guided by an AI powered virtual assistant giving real-time answers to users.

Pros

  • Risk Management
  • Time-saving
  • Security
  • Ease of Use
  • Automation
  • Audit Management