SmartSuite vs. Tandem
A side-by-side comparison based on G2 review data.
| Metric | SmartSuite | Tandem |
|---|---|---|
| Overall rating | 4.4 | 4.8 |
| Review count | 186 | 30 |
| Ease of use | 8.9 | 9.0 |
| Ease of setup | 8.9 | 8.7 |
| Quality of support | 9.1 | 9.7 |
| Meets requirements | 8.9 | 9.5 |
| NPS | 58.62069 | 83.333333 |
| Small Business | 50.8% | 31.0% |
| Mid-Market | 31.9% | 65.5% |
| Enterprise | 17.3% | 3.4% |
| Total page views | 512 | 325 |
| Total LLM citations | 4,515 | 933 |
SmartSuite
SmartSuite is the connected GRC platform for the enterprise. Governance, risk, compliance, audit, IT service and business operations run on one AI-native platform, with frameworks, controls, policies and evidence in one place. Teams automate workflows without code, connect the systems they already use, and let AI agents handle the routine work. Founded by the team that built Archer, SmartSuite is used by more than 2,000 organizations in more than 100 countries and is available in 16 languages. Teams in eight countries across every US time zone, headquartered in Irvine, California.
- Ease of Use
- Flexibility
- Customer Support
- Intuitive
- User Interface
- Efficiency
Tandem
Tandem's web-based application is designed to manage the compliance burden of information security regulations and improve the security posture of each of its users. Tandem is a business-to-business software as a service (SaaS) company and provides 11 unique yet integrated products as part of the software suite. Used by more than 1600 U.S. organizations, products include Risk Assessment, Policies, Business Continuity Planning, Vendor Management, Audit Management, Phishing, Cybersecurity, and more.
- Ease of Use
- Training
- Vendor Management
- Guidance
- Intuitive Platform
- Simple