G2 Vendor Directory

SmartPlaybooks vs. Smartsheet

A side-by-side comparison based on G2 review data.

MetricSmartPlaybooks

by SmartKarrot Inc.

Smartsheet

by Smartsheet

Overall rating4.84.4
Review count2522,895
Ease of use9.78.6
Ease of setup9.78.5
Quality of support9.68.5
Meets requirements9.68.7
NPS9658.238674
Small Business44.0%33.7%
Mid-Market40.0%41.3%
Enterprise16.0%25.0%
Total page views8416,584
Total LLM citations1351,029

SmartPlaybooks

Focus on doing your best work, and we’ll help you automate and scale it. For professionals who prefer productivity to busywork and for teams who love frictionless collaboration, SmartPlaybooks offers an AI-powered playbook activator that enables quick workflow creation, smart condition-setting, and automated triggers. Tasks and teams are streamlined, so you can focus on growth. Set up workflows easily Teams across functions and industries use SmartPlaybooks to script playbooks and workflows from scratch, or modify a pre-built template from the library.

Pros

    Smartsheet

    Smartsheet revolutionizes how you manage projects, portfolios, and processes. The Smartsheet AI-powered platform delivers adaptability, sophisticated experiences, and enterprise-grade rigor to support work across industries — from service delivery to construction, clinical trials, and marketing campaigns. Designed to meet demanding requirements, it helps organizations drive efficiency, accelerate innovation, and stay competitive. Over 85% of Fortune 500 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work.

    Pros

    • Ease of Use
    • Project Management
    • Team Collaboration
    • Project Tracking
    • Automation
    • Organization