G2 Vendor Directory

Smartlook vs. Squid

A side-by-side comparison based on G2 review data.

MetricSmartlook

by Cisco

Squid

by Squid

Overall rating4.64.8
Review count87414
Ease of use9.19.7
Ease of setup9.29.7
Quality of support9.010.0
Meets requirements9.09.8
NPS74.7909285.714286
Small Business85.3%100.0%
Mid-Market12.3%0.0%
Enterprise2.4%0.0%
Total page views428157
Total LLM citations5,472181

Smartlook

Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easily understand how customers precisely interact with their website and app by: - Watching recordings of every user, and seeing exactly what they see, down to the same resolution. - Using automatically tracked events generated within the website/app, from tapping a button to typing text.

Pros

  • Insights
  • Ease of Use
  • Analytics
  • User Interface
  • Free Usage
  • Value

Squid

Squid is a visitor intelligence and engagement platform that helps you turn website traffic into qualified leads - without the guesswork. Built for marketers, founders, and growth teams, Squid gives you person-level visitor identification, clean behavioral analytics, and conversion insights all in one place. See exactly who’s on your site, what they’re doing, and how to reach them - whether they’ve filled out a form or not.

Pros

  • Customer Support
  • Insights
  • Ease of Use
  • Helpful
  • Easy Setup
  • Analytics