G2 Vendor Directory

SmarterStats vs. SAS Customer Intelligence 360

A side-by-side comparison based on G2 review data.

MetricSmarterStats

by SmarterTools

SAS Customer Intelligence 360

by SAS Institute

Overall rating4.64.4
Review count13150
Ease of use9.18.7
Ease of setup7.98.2
Quality of support8.69.0
Meets requirements9.58.9
NPS76.92307758.503401
Small Business46.2%22.0%
Mid-Market30.8%44.7%
Enterprise23.1%33.3%
Total page views33469
Total LLM citations53,881

SmarterStats

SmarterStats is a suite of business analytics tools that help a business manage its online presence, to understand the popularity of a website or storefront.

Pros

    SAS Customer Intelligence 360

    SAS Customer Intelligence 360 is an AI-powered customer engagement platform that helps organizations connect customer data, decisions and delivery to create relevant, personalized experiences across every channel. The platform unifies audience management, customer journey orchestration, marketing decisioning, data activation and measurement in a single solution, enabling marketers to turn customer insights into real-time actions.

    Pros

    • Insights
    • Ease of Use
    • Analytics
    • Features
    • Capabilities
    • Integrations