G2 Vendor Directory

SmarterStats vs. Hotjar by Contentsquare

A side-by-side comparison based on G2 review data.

MetricSmarterStats

by SmarterTools

Hotjar by Contentsquare

by Contentsquare

Overall rating4.64.3
Review count13345
Ease of use9.19.1
Ease of setup7.99.1
Quality of support8.68.8
Meets requirements9.58.8
NPS76.92307755.120482
Small Business46.2%52.5%
Mid-Market30.8%37.9%
Enterprise23.1%9.6%
Total page views331,347
Total LLM citations55,035

SmarterStats

SmarterStats is a suite of business analytics tools that help a business manage its online presence, to understand the popularity of a website or storefront.

Pros

    Hotjar by Contentsquare

    Hotjar by Contentsquare is the experience platform for teams who want to build better digital journeys, faster. With trusted data, context-aware AI, and built-in testing, it helps you optimize every part of the customer (or agent) journey. You can now understand, prioritize, and act faster to create experiences people love.

    Pros

    • Ease of Use
    • Features
    • Heatmaps
    • Helpful
    • Session Replay
    • Session Recordings