SmartCOMM vs. Edge
A side-by-side comparison based on G2 review data.
| Metric | SmartCOMM | Edge |
|---|---|---|
| Overall rating | 4.7 | 4.8 |
| Review count | 15 | 209 |
| Ease of use | 9.5 | 9.5 |
| Ease of setup | 9.5 | 9.6 |
| Quality of support | 9.9 | 9.8 |
| Meets requirements | 9.6 | 9.6 |
| NPS | 80 | 87.864078 |
| Small Business | 13.3% | 64.4% |
| Mid-Market | 60.0% | 29.3% |
| Enterprise | 26.7% | 6.3% |
| Total page views | 374 | 2,106 |
| Total LLM citations | 694 | 1,274 |
SmartCOMM
SmartCOMM by Smart Communications helps enterprises deliver personalized, interactive communications via customers' preferred channels—and does so at tremendous scale. Designed for the business user, SmartCOMM helps to simplify and standardize processes leading to improved internal efficiency and increasing ROI.
- Time Saving
- Ease of Use
Edge
Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth.
- Helpful
- Customer Support
- Ease of Use
- Reviews
- Navigation Ease
- Review Increase