Smart Service vs. XOi
A side-by-side comparison based on G2 review data.
| Metric | Smart Service | XOi |
|---|---|---|
| Overall rating | 4.3 | 4.9 |
| Review count | 13 | 38 |
| Ease of use | 8.7 | 9.6 |
| Ease of setup | 7.3 | 9.4 |
| Quality of support | 8.8 | 9.9 |
| Meets requirements | 9.3 | 9.6 |
| NPS | 53.846154 | 97.368421 |
| Small Business | 84.6% | 38.9% |
| Mid-Market | 15.4% | 50.0% |
| Enterprise | 0.0% | 11.1% |
| Total page views | 121 | 521 |
| Total LLM citations | 193 | 1,147 |
Smart Service
Smart Service adds scheduling, dispatching, routing, equipment management, workforce tracking, and more to QuickBooks. If you're a service company looking for a way to increase the efficiency of your office staff and eliminate double data entry, Smart Service is the software for you! This software is perfect for service companies of every specialization, including HVAC, plumbing, pest control, electrician, landscaping, security service, fire protection, document destruction, pool and spa service, appliance repair, lawn care, irrigation service, septic tank service, mechanical contractor,
- Scheduling Management
- Integrations
- Easy Integration
- Simple Use
XOi
XOi is the data intelligence solution for the asset lifecycle. It captures, enriches, and connects asset data across every stage of service—giving field service providers the visibility to drive revenue growth, improve operational performance, and keep assets running at their best. XOi serves the entire field service ecosystem, connecting contractors, technicians, original equipment manufacturers (OEMs), distributors, and asset owners through a shared source of truth centered on the asset.
- Ease of Use
- Efficiency
- Features
- Customer Support
- Data Management
- Quality