G2 Vendor Directory

Smart Service vs. XOi

A side-by-side comparison based on G2 review data.

MetricSmart Service

by My Service Depot

XOi

by XOi

Overall rating4.34.9
Review count1338
Ease of use8.79.6
Ease of setup7.39.4
Quality of support8.89.9
Meets requirements9.39.6
NPS53.84615497.368421
Small Business84.6%38.9%
Mid-Market15.4%50.0%
Enterprise0.0%11.1%
Total page views121521
Total LLM citations1931,147

Smart Service

Smart Service adds scheduling, dispatching, routing, equipment management, workforce tracking, and more to QuickBooks. If you're a service company looking for a way to increase the efficiency of your office staff and eliminate double data entry, Smart Service is the software for you! This software is perfect for service companies of every specialization, including HVAC, plumbing, pest control, electrician, landscaping, security service, fire protection, document destruction, pool and spa service, appliance repair, lawn care, irrigation service, septic tank service, mechanical contractor,

Pros

  • Scheduling Management
  • Integrations
  • Easy Integration
  • Simple Use

XOi

XOi is the data intelligence solution for the asset lifecycle. It captures, enriches, and connects asset data across every stage of service—giving field service providers the visibility to drive revenue growth, improve operational performance, and keep assets running at their best. XOi serves the entire field service ecosystem, connecting contractors, technicians, original equipment manufacturers (OEMs), distributors, and asset owners through a shared source of truth centered on the asset.

Pros

  • Ease of Use
  • Efficiency
  • Features
  • Customer Support
  • Data Management
  • Quality