G2 Vendor Directory

Smart Service vs. Workiz

A side-by-side comparison based on G2 review data.

MetricSmart Service

by My Service Depot

Workiz

by Workiz

Overall rating4.34.5
Review count13247
Ease of use8.79.0
Ease of setup7.38.9
Quality of support8.88.9
Meets requirements9.38.9
NPS53.84615473.858921
Small Business84.6%96.6%
Mid-Market15.4%3.0%
Enterprise0.0%0.4%
Total page views1211,113
Total LLM citations19314,581

Smart Service

Smart Service adds scheduling, dispatching, routing, equipment management, workforce tracking, and more to QuickBooks. If you're a service company looking for a way to increase the efficiency of your office staff and eliminate double data entry, Smart Service is the software for you! This software is perfect for service companies of every specialization, including HVAC, plumbing, pest control, electrician, landscaping, security service, fire protection, document destruction, pool and spa service, appliance repair, lawn care, irrigation service, septic tank service, mechanical contractor,

Pros

  • Scheduling Management
  • Integrations
  • Easy Integration
  • Simple Use

Workiz

You’ve built something real. Brick by brick, call by call. You didn’t wait for a blueprint, you became the blueprint. You’ve put in the work, made the tough decisions, and built your business on your own terms. We’re not here to rewrite your story. We’re here to help you amplify it. To give you the tools to move forward, not start from scratch. Workiz was built for service pros who already know what it takes — the hard work, the late hours, the persistence. You’ve figured out how to make things run, but we know it can be done smarter, faster, and more efficiently. No wasted steps.

Pros

  • Customer Support
  • Ease of Use
  • User-Friendly
  • Integrations
  • Scheduling Management
  • Easy Integration