G2 Vendor Directory

Smart Service vs. Field Force Tracker

A side-by-side comparison based on G2 review data.

MetricSmart Service

by My Service Depot

Field Force Tracker

by Rapidsoft Systems

Overall rating4.34.6
Review count1322
Ease of use8.79.9
Ease of setup7.39.9
Quality of support8.89.9
Meets requirements9.39.9
NPS53.84615468.181818
Small Business84.6%31.8%
Mid-Market15.4%40.9%
Enterprise0.0%27.3%
Total page views121153
Total LLM citations19364

Smart Service

Smart Service adds scheduling, dispatching, routing, equipment management, workforce tracking, and more to QuickBooks. If you're a service company looking for a way to increase the efficiency of your office staff and eliminate double data entry, Smart Service is the software for you! This software is perfect for service companies of every specialization, including HVAC, plumbing, pest control, electrician, landscaping, security service, fire protection, document destruction, pool and spa service, appliance repair, lawn care, irrigation service, septic tank service, mechanical contractor,

Pros

  • Scheduling Management
  • Integrations
  • Easy Integration
  • Simple Use

Field Force Tracker

Field Force Tracker (https://www.Fieldforcetracker.com) is an award winning, very feature rich, comprehensive, enterprise-grade high quality yet easy to use Field Service Software used by thousands of businesses. As an All-in-One software, it can automate all parts of a service business. It is used by thousands of service businesses for 17+ years.

Pros

  • Real-Time Data
  • Scheduling Management
  • Data Management
  • Ease of Use
  • Tracking Efficiency
  • Digital Signatures