G2 Vendor Directory

Smarsh Professional Archive vs. Zix Information Archiving

A side-by-side comparison based on G2 review data.

MetricSmarsh Professional Archive

by Smarsh

Zix Information Archiving

by OpenText

Overall rating4.03.9
Review count1913
Ease of use7.58.6
Ease of setup7.74.3
Quality of support7.57.5
Meets requirements9.08.3
NPS21.05263225
Small Business73.7%30.8%
Mid-Market15.8%46.2%
Enterprise10.5%23.1%
Total page views1018
Total LLM citations04

Smarsh Professional Archive

Smarsh Professional Archive is an AI-powered communications compliance and data intelligence platform built for small and mid-sized financial firms, government agencies, and other regulated organizations. It captures, retains, and manages communications across today's digital channels, with continuous support for emerging communication platforms and enterprise AI applications. Professional Archive helps organizations: • Capture communications everywhere.

Pros

    Zix Information Archiving

    Zix Information Archiving provides unified data archiving, streamlined communication, and increased efficiency across organizations. Message retention for all digital communications makes compliance and eDiscovery easier for your team, and even work across social media and communication tools like Microsoft Teams. Our policy controls allow you to control which messages get archived and for how long, and our message relevance classification makes case assessment, investigation, and management easier than ever. Zix provides data archiving solutions done right.

    Pros