Slack vs. Smartsheet
A side-by-side comparison based on G2 review data.
| Metric | Slack | Smartsheet |
|---|---|---|
| Overall rating | 4.5 | 4.4 |
| Review count | 40,133 | 22,895 |
| Ease of use | 9.3 | 8.6 |
| Ease of setup | 9.3 | 8.5 |
| Quality of support | 9.0 | 8.5 |
| Meets requirements | 9.3 | 8.7 |
| NPS | 70.713349 | 58.238674 |
| Small Business | 40.7% | 33.7% |
| Mid-Market | 40.7% | 41.3% |
| Enterprise | 18.6% | 25.0% |
| Total page views | 53,306 | 16,584 |
| Total LLM citations | 110,908 | 51,029 |
Slack
Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat, a searchable record of all your files and conversations, and integrations with a growing number of handy bots and apps. Now everyone can finally be on the same page and get their work done. Slack: It’s where work happens.
- Ease of Use
- Team Collaboration
- Communication
- Integrations
- Features
- Easy Integrations
Smartsheet
Smartsheet revolutionizes how you manage projects, portfolios, and processes. The Smartsheet AI-powered platform delivers adaptability, sophisticated experiences, and enterprise-grade rigor to support work across industries — from service delivery to construction, clinical trials, and marketing campaigns. Designed to meet demanding requirements, it helps organizations drive efficiency, accelerate innovation, and stay competitive. Over 85% of Fortune 500 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work.
- Ease of Use
- Project Management
- Team Collaboration
- Project Tracking
- Automation
- Organization