G2 Vendor Directory

Slab vs. Document360

A side-by-side comparison based on G2 review data.

MetricSlab

by Slab, Inc

Document360

by Kovai Limited

Overall rating4.64.7
Review count309548
Ease of use9.39.4
Ease of setup9.49.3
Quality of support9.49.6
Meets requirements9.19.2
NPS74.33333381.226766
Small Business59.5%40.8%
Mid-Market35.6%47.2%
Enterprise4.9%11.9%
Total page views4933,477
Total LLM citations5,65423,255

Slab

Slab is a modern knowledge hub and wiki that helps teams unlock their full potential through shared learning and documentation. Slab features a beautiful, easy-to-use editor, dozens of integrations like Slack, GitHub and Google, and blazing-fast search, both across Slab and across your integrated apps. No matter where it lives, the knowledge you need to do your best work is just a click away!

Pros

  • Ease of Use
  • Integrations
  • Daily Use
  • Easy Integrations
  • Team Collaboration
  • Easy Access

Document360

Document360 is an AI-powered knowledge base platform for enterprises needing secure, scalable documentation. It centralizes organizational knowledge into one workspace, including public help centers, internal wikis, SOPs, user manuals, API docs, or product playbooks. Who It's For By Role: Support teams (deflect tickets), technical writers (publish faster), product managers (align teams), engineers (document APIs and workflows). By Industry: SaaS, IT & consulting, finance, healthcare, education, manufacturing. Key Capabilities: 1.

Pros

  • Ease of Use
  • Features
  • Customer Support
  • Helpful
  • User Interface
  • Intuitive