G2 Vendor Directory

SkypeTime vs. Calabrio ONE

A side-by-side comparison based on G2 review data.

MetricSkypeTime

by Microsoft

Calabrio ONE

by Verint

Overall rating4.24.4
Review count72447
Ease of use8.79.1
Ease of setup8.78.8
Quality of support8.49.1
Meets requirements8.69.0
NPS44.06779760.91954
Small Business27.8%8.2%
Mid-Market54.2%55.2%
Enterprise18.1%36.6%
Total page views731,030
Total LLM citations33,813

SkypeTime

SkypeTime is a comprehensive worktime accounting and security monitoring system designed to enhance organizational efficiency and security. By integrating seamlessly with Microsoft Office 365, Skype for Business, and Active Directory, SkypeTime provides real-time insights into employee attendance, remote connections, and resource utilization. This robust platform enables businesses to monitor work hours, track external connections, and ensure compliance with corporate policies, thereby fostering a more productive and secure work environment.

Pros

  • Ease of Use
  • Time Tracking
  • Simple
  • Scheduling
  • User Interface
  • Features

Calabrio ONE

Calabrio ONE is now Verint. The workforce engagement and contact center intelligence capabilities you knew as Calabrio ONE are now offered through Verint CX Automation Platform – with expanded AI capabilities, deeper integrations, and the same focus on agent experience and customer outcomes. The Verint CX Automation Platform helps contact centers automate CX workflows and deliver measurable outcomes. Built to run on your existing infrastructure, it integrates with any CCaaS, CRM, or AI model.

Pros

  • Ease of Use
  • Features
  • Efficiency
  • Scheduling
  • Customer Support
  • User Interface