Skilljar by Gainsight vs. Thought Industries
A side-by-side comparison based on G2 review data.
| Metric | Skilljar by Gainsight | Thought Industries |
|---|---|---|
| Overall rating | 4.6 | 4.1 |
| Review count | 410 | 162 |
| Ease of use | 9.0 | 8.2 |
| Ease of setup | 8.9 | 8.0 |
| Quality of support | 9.5 | 8.7 |
| Meets requirements | 8.9 | 8.1 |
| NPS | 74.680307 | 39.873418 |
| Small Business | 15.1% | 33.8% |
| Mid-Market | 65.6% | 46.9% |
| Enterprise | 19.3% | 19.4% |
| Total page views | 639 | 512 |
| Total LLM citations | 4,305 | 3,046 |
Skilljar by Gainsight
Skilljar by Gainsight is a purpose-built Customer Education platform and the external LMS within Gainsight’s Customer OS. Backed by Gainsight’s leadership in Customer Success, Skilljar helps companies turn education into a strategic driver of adoption, retention, and growth. Skilljar enables revenue teams to deliver branded, personalized learning experiences that support customers from onboarding through ongoing product enablement.
- Ease of Use
- Customer Support
- Comprehensive Features
- Intuitive
- Helpful
- Integrations
Thought Industries
Thought Industries is the Customer Learning & Intelligence Platform that turns customer education into growth. Create, deliver, monetize, and measure learning for customers, partners, members, professionals, staff, and the market at large. Unlike traditional LMS platforms that silo content and measure completion, Thought Industries's headless framework empowers customer learning to move at the speed of business, to deliver personalized learning at scale to influence behavior and outcomes.
- Review Process
- Collaboration
- Engagement
- Customer Success
- Helpful
- Customer Support