Skilljar by Gainsight vs. Trainn
A side-by-side comparison based on G2 review data.
| Metric | Skilljar by Gainsight | Trainn |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 410 | 88 |
| Ease of use | 9.0 | 9.0 |
| Ease of setup | 8.9 | 9.1 |
| Quality of support | 9.5 | 9.4 |
| Meets requirements | 8.9 | 9.0 |
| NPS | 74.680307 | 76.136364 |
| Small Business | 15.1% | 43.2% |
| Mid-Market | 65.6% | 50.0% |
| Enterprise | 19.3% | 6.8% |
| Total page views | 639 | 920 |
| Total LLM citations | 4,305 | 822 |
Skilljar by Gainsight
Skilljar by Gainsight is a purpose-built Customer Education platform and the external LMS within Gainsight’s Customer OS. Backed by Gainsight’s leadership in Customer Success, Skilljar helps companies turn education into a strategic driver of adoption, retention, and growth. Skilljar enables revenue teams to deliver branded, personalized learning experiences that support customers from onboarding through ongoing product enablement.
- Ease of Use
- Customer Support
- Comprehensive Features
- Intuitive
- Helpful
- Integrations
Trainn
Trainn is a customer education platform for SaaS companies that enables customer-facing teams to create product training content - such as videos and guides - and deliver it across knowledge bases, learning management systems (LMS), and in-app experiences to support onboarding, product adoption, and customer success at scale.
- Ease of Use
- Video Creation
- Easy Creation
- Team Collaboration
- Course Creation
- Content Creation