Simplr vs. Birdeye

Simplr enables enterprise-class companies to transform their CX from a cost center to a revenue driver. Simplr’s digital concierge approach improves customer service cost-effectively and drives revenue opportunities along the customer interaction lifecycle. We provide customer service through cutting-edge automation and a global pool of AI-enabled agents across all customer service channels. Simplr is a wholly owned subsidiary of Asurion, the world’s leading tech care company, which serves over 300 million customers. Find more information about Simplr at https://www.simplr.ai/.

Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.