G2 Vendor Directory

SimpleTexting vs. Wavetec

A side-by-side comparison based on G2 review data.

MetricSimpleTexting

by Sinch

Wavetec

by Wavetec

Overall rating4.74.8
Review count65032
Ease of use9.49.4
Ease of setup9.39.1
Quality of support9.59.8
Meets requirements9.39.3
NPS80.59936996.666667
Small Business74.5%58.1%
Mid-Market22.6%22.6%
Enterprise2.9%19.4%
Total page views1,240194
Total LLM citations17,973470

SimpleTexting

SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages. With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard.

Pros

  • Ease of Use
  • Messaging
  • Customer Support
  • Helpful
  • CRM Integration
  • Chat Support

Wavetec

Wavetec is a global customer experience technology company that designs, builds and deploys queue management, self-service and digital signage solutions for banks, healthcare providers, government agencies, telecom operators and retailers. Since 1986, Wavetec has delivered more than 30,000 systems in over 80 countries, serving more than 160 enterprise clients and 500+ public sector and SME organizations. Wavetec owns the full stack, from in-house hardware and software to deployment and local support, so clients work with one accountable partner from design to rollout.

Pros

  • Customer Service
  • Customer Support
  • Response Time
  • Navigation Ease
  • Case Management
  • Appointment Management