SimpleTexting vs. Wavetec
A side-by-side comparison based on G2 review data.
| Metric | SimpleTexting | Wavetec |
|---|---|---|
| Overall rating | 4.7 | 4.8 |
| Review count | 650 | 32 |
| Ease of use | 9.4 | 9.4 |
| Ease of setup | 9.3 | 9.1 |
| Quality of support | 9.5 | 9.8 |
| Meets requirements | 9.3 | 9.3 |
| NPS | 80.599369 | 96.666667 |
| Small Business | 74.5% | 58.1% |
| Mid-Market | 22.6% | 22.6% |
| Enterprise | 2.9% | 19.4% |
| Total page views | 1,240 | 194 |
| Total LLM citations | 17,973 | 470 |
SimpleTexting
SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages. With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard.
- Ease of Use
- Messaging
- Customer Support
- Helpful
- CRM Integration
- Chat Support
Wavetec
Wavetec is a global customer experience technology company that designs, builds and deploys queue management, self-service and digital signage solutions for banks, healthcare providers, government agencies, telecom operators and retailers. Since 1986, Wavetec has delivered more than 30,000 systems in over 80 countries, serving more than 160 enterprise clients and 500+ public sector and SME organizations. Wavetec owns the full stack, from in-house hardware and software to deployment and local support, so clients work with one accountable partner from design to rollout.
- Customer Service
- Customer Support
- Response Time
- Navigation Ease
- Case Management
- Appointment Management