SimpleTexting vs. Engageware
A side-by-side comparison based on G2 review data.
| Metric | SimpleTexting | Engageware |
|---|---|---|
| Overall rating | 4.7 | 4.4 |
| Review count | 650 | 131 |
| Ease of use | 9.4 | 8.9 |
| Ease of setup | 9.3 | 8.7 |
| Quality of support | 9.5 | 8.9 |
| Meets requirements | 9.3 | 9.1 |
| NPS | 80.599369 | 57.8125 |
| Small Business | 74.5% | 19.8% |
| Mid-Market | 22.6% | 47.3% |
| Enterprise | 2.9% | 32.8% |
| Total page views | 1,240 | 338 |
| Total LLM citations | 17,973 | 890 |
SimpleTexting
SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages. With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard.
- Ease of Use
- Messaging
- Customer Support
- Helpful
- CRM Integration
- Chat Support
Engageware
Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required.
- Ease of Use
- Helpful
- Customer Support
- Efficiency
- Time-saving
- Knowledge Base