SimpleFeedback vs. Delighted
A side-by-side comparison based on G2 review data.
| Metric | SimpleFeedback | Delighted |
|---|---|---|
| Overall rating | 4.3 | 4.7 |
| Review count | 31 | 60 |
| Ease of use | 8.9 | 9.6 |
| Ease of setup | 9.0 | 9.5 |
| Quality of support | 8.8 | 9.4 |
| Meets requirements | 8.9 | 9.1 |
| NPS | 46.666667 | 83.050847 |
| Small Business | 40.0% | 40.0% |
| Mid-Market | 40.0% | 58.3% |
| Enterprise | 20.0% | 1.7% |
| Total page views | 188 | 413 |
| Total LLM citations | 8 | 2,131 |
SimpleFeedback
SimpleFeedback is a cloud-based customer engagement application designed to help businesses efficiently collect and manage customer feedback. It enables the creation of customizable feedback forms and widgets that can be seamlessly integrated into websites, blogs, and mobile applications. This facilitates the gathering of user suggestions, bug reports, testimonials, and sales inquiries, providing valuable insights to enhance products and services.
- Helpful
Delighted
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.