G2 Vendor Directory

SimpleFeedback vs. ArcGIS Survey123

A side-by-side comparison based on G2 review data.

MetricSimpleFeedback

by Magiwow

ArcGIS Survey123

by Esri

Overall rating4.34.3
Review count3164
Ease of use8.99.3
Ease of setup9.09.3
Quality of support8.88.9
Meets requirements8.98.8
NPS46.66666747.457627
Small Business40.0%25.0%
Mid-Market40.0%45.0%
Enterprise20.0%30.0%
Total page views188430
Total LLM citations81,755

SimpleFeedback

SimpleFeedback is a cloud-based customer engagement application designed to help businesses efficiently collect and manage customer feedback. It enables the creation of customizable feedback forms and widgets that can be seamlessly integrated into websites, blogs, and mobile applications. This facilitates the gathering of user suggestions, bug reports, testimonials, and sales inquiries, providing valuable insights to enhance products and services.

Pros

  • Helpful

ArcGIS Survey123

ArcGIS Survey123 provides an end to end, location aware, form-centric data gathering solution. With Survey123 you can design powerful smart forms and leverage them throughout your organization to streamline the way you work. Organizations worldwide use Survey123 to support asset and inventory inspection workflows, perform field damage assessments, support citizen science, crowdsourcing efforts and much more.

Pros

  • Ease of Use
  • Efficiency
  • Easy Integrations
  • Customization
  • Setup Ease
  • Form Customization