Silhouette vs. ServiceNow CPQ
A side-by-side comparison based on G2 review data.
| Metric | Silhouette | ServiceNow CPQ |
|---|---|---|
| Overall rating | 4.3 | 4.2 |
| Review count | 30 | 87 |
| Ease of use | 9.0 | 8.5 |
| Ease of setup | 5.7 | 8.1 |
| Quality of support | 8.5 | 8.9 |
| Meets requirements | 9.0 | 8.8 |
| NPS | 51.724138 | 39.08046 |
| Small Business | 53.3% | 26.3% |
| Mid-Market | 36.7% | 32.9% |
| Enterprise | 10.0% | 40.8% |
| Total page views | 87 | 715 |
| Total LLM citations | 166 | 1,252 |
Silhouette
Silhouette is the only product customization solution on the market that includes order management and factory routing. Backed by decades of custom manufacturing experience. Trusted by New Balance, TaylorMade, Wolverine and dozens of other leading brands.
ServiceNow CPQ
ServiceNow CPQ is an end-to-end omnichannel CPQ platform designed to drive sales performance and enable optimized customer experiences for any business selling complex products or services. Embedded with first-to-market AI innovation, ServiceNow CPQ is an API-first, fully composable solution that combines dynamic product discovery, a proprietary configuration and solving engine, centralized transaction management, customized pricing logic, and flexible customer agreements.
- Ease of Use
- Product Configuration
- Intuitive
- Easy Setup
- Integrations
- Easy Integrations