G2 Vendor Directory

Sigmund AURA vs. Mend

A side-by-side comparison based on G2 review data.

MetricSigmund AURA

by Sigmund Software

Mend

by Mendfamily

Overall rating2.94.7
Review count15135
Ease of use7.39.5
Ease of setup6.99.2
Quality of support7.59.6
Meets requirements7.99.7
NPS-13.33333383.809524
Small Business26.7%52.6%
Mid-Market60.0%31.1%
Enterprise13.3%16.3%
Total page views30511,843
Total LLM citations1982,532

Sigmund AURA

What is Sigmund AURA? Sigmund AURA is an advanced EHR, with a fully integrated AI platform designed to enhance behavioral health and addiction treatment. It combines intelligent automation, predictive analytics, and seamless workflows to improve clinical efficiency, financial performance, and patient care. Clinical Intelligence & Workflow Automation AURA streamlines the entire treatment process with AI-powered assessments, automated documentation, and real-time insights. By reducing administrative burdens, clinicians can focus more on personalized care and better patient outcomes.

Pros

    Mend

    Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers.

    Pros

    • Communication
    • Telehealth Services
    • Product Satisfaction
    • Appointment Scheduling
    • Communication Efficiency
    • Patient Communication